Security above all
Crypto trade isn't devoid of risk. We stick to the strictest, highest security and privacy standards, under Israeli regulation, assuring your information and finances are always protected.
Your account is protected
We offer different tools and security layers, like 2FA, strong passwords and biometric log in, to keep your account completely private. Only you can access it.
Your money is secured and insured
The coins are kept in a cold, custodial wallet, disconnected from any network, and secured and insured by BitGo Trust, an American, world renowned company for crypto asset storage. No matter what, your digital money is backed up.
24/7 Smart monitoring
We use an array of advanced monitoring systems that recognize and prevent phishing, forgery, or any unusual activity. IF something looks a bit off, we verify or terminate action.
Your information is private
We collect only the necessary data to help us give you the best security and services. We're aligned with GDPR regulations, and treat your information carefully, with full transparency.
A few security tips
Set a strong and unique password. Make the guessing work super hard.
Use the two-step authentication in your account to keep the bad guys out.
Don't share your personal information and wallet with anyone, ever.
Remember: Bits of Gold team will never ask for your password or account details.
If something feels off and fishy, please let us know immediately. We're here to help.
Gold Questions
What's your security standard?
We work under the leading, strictest security standard, SOC 2 Type 2, considered best personal information and risk management safety. This means we've passed a comprehensive external inspection, assuring processes run smoothly and are applied consistently. This is how we make sure your information is super safe, handled with the highest levels of transparency and reliability.
How does Bits of Gold ensure there are no security breaches?
Our approach is fundamentally holistic in terms of security.
100% of assets are held in cold storage, completely offline, so even if there is a system issue, the assets themselves remain fully protected.
Who actually holds my coins?
All coins are held in full custody by BitGo Trust, a U.S.-regulated trust company (License No. 1817802), one of the largest and most reputable digital asset custodians in the world, operating under U.S. regulation. In addition, Bits of Gold oversees and manages the assets under a license from the Israeli Capital Market Authority, with ongoing audits conducted by the international accounting firm Ernst & Young (EY).
Are my funds truly separated from the company’s funds?
There is a complete separation between company funds and client assets.
Bits of Gold keeps all customer assets in a separate account, with daily 1:1 settlements and a reserve exceeding 100% of actual assets.
This means that at any given moment, every coin in a client’s account is fully backed.
Can I recover access if I forget my password or lose my login details?
Yes. Unlike external wallets, the Managed Cold Wallet allows you to recover access after verifying your identity with a local Israeli representative. This is one of the key strengths of the Managed Cold Wallet, as it enables account recovery even if you have lost your password.
What happens in the event of a malfunction or extreme scenario?
We keep 100% of the coins in cold storage, completely offline, secured, and backed by advanced technology.
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